Your data protection complaint log
In short
Placeholder 40 word summary answering what a complaint log is, which details to record for every complaint, how long to keep them, and what the ICO may ask you to produce later.
Why the log matters
Placeholder copy.
Fields to record
Placeholder copy.
What the ICO can ask for
Placeholder copy.
Retention and access
Placeholder copy.
Related guides
- The procedure your log supports
Where record keeping fits in the process.
- Download a free complaint log template
A spreadsheet with the fields already set up.
- The duties you are evidencing
Section 164A in plain English.
Common questions
- Is a complaint log legally required?
- Placeholder answer.
- What fields should the log have?
- Placeholder answer.
- How long should we keep records?
- Placeholder answer.
- Can we use a spreadsheet?
- Placeholder answer.
This is general information, not legal advice.