Complaint or subject access request?
In short
Placeholder 40 word summary answering the difference between a data protection complaint and a subject access request, the separate clocks that run on each, and how to respond when someone sends both together.
Two different rights
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The two clocks
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When you receive both
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Side by side comparison
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Related guides
- Handling the complaint side
The steps once you decide it is a complaint.
- Where the complaint duty comes from
Section 164A explained.
- Recording both request types
Keeping the two clocks visible.
Common questions
- What is a DSAR?
- Placeholder answer.
- What is a complaint?
- Placeholder answer.
- Which deadline applies to which?
- Placeholder answer.
- What if one letter contains both?
- Placeholder answer.
This is general information, not legal advice.